Shipping policy

Shipping Policy

Last updated: October 30, 2026

Thank you for shopping with Calvy. This policy explains how we process, ship, and deliver your order.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays are processed on the next business day.
  • During peak seasons or high-demand periods, processing may take slightly longer.
  • Once processed, your order is shipped immediately.

2. Estimated Delivery Times

Total delivery time = Processing time (1–3 business days) + Shipping time.

Estimated shipping times by destination:

  • United States & Canada: 6–10 business days
  • United Kingdom: 4–8 business days
  • Australia & New Zealand: 5–10 business days
  • Europe: 5–10 business days
  • Rest of the world: 6–15 business days

Calvy ships worldwide. All delivery times are estimates based on recent carrier data and are not guaranteed. Actual delivery may vary depending on external conditions.

3. Shipping Carriers

We automatically assign the most suitable carrier based on your location to ensure reliable delivery. Carrier selection is not available at checkout.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.

Can’t find your tracking details? Contact us at support@calvy.store and we’ll be happy to help.

5. Shipping Address

Please make sure your shipping address is complete and accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

6. Multiple Packages

Some items are shipped directly from our fulfillment and manufacturing partners. This helps us keep our prices competitive, but if your order contains multiple items, they may arrive in separate packages and on different days.

7. Shipping Delays

Delays may occasionally occur due to:

  • Customs clearance
  • Carrier issues or weather conditions
  • High-demand periods

These factors are outside our control, but our team is always ready to help you track down your order.

8. Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, or fees charged by their country.

9. Order Cancellation

  • Cancellation requests must be submitted within 12 hours of placing your order.
  • After 12 hours, orders enter processing and can no longer be canceled.
  • Orders that have already shipped cannot be canceled. However, you may return the item after delivery under our Return & Refund Policy.

To request a cancellation, email support@calvy.store with your order number as soon as possible.

10. Contact Us

Have a question about your order or shipping status? Our support team is here to help.

Email: support@calvy.store